What is Work Design?
Work design is the process of defining the 'content and organization of a person’s work tasks, activities, relationships and responsibilities'. Simply put, it is a process of examining and refining every aspect of the day-to-day work of the work done by roles across an organization, to identify opportunities for more effective work.
Why Bother?
For over 100 years researchers have been exploring the field of work design, they have continually found a strong relationship between effective work design and positive outcomes for the individual and organization. Positive outcomes like:
- Reduction of negative stress for employees
- Increased employee agency and control
- Improved job satisfaction and engagement
- Increases in performance at an individual level
- Increases in financial performance at an organizational level
- Reduced negative work behaviors such as absenteeism and accidents
- Increased levels of innovation within teams
How Does it Work?
Our work design services support leaders and organizations through the process of a thorough evaluation and reworking of crucial work practices, through this we have one aim:
Clarity on role, responsibility, and relationships in each role to create effective working practices.
Our process follows five simple steps, as we guide our partners through work design, from macro to micro analysis of environment, work and task, to design and implementation of new types of effective working.
Importantly, we ensure that our partners are equipped with the tools to effectively monitor change continually, ensuring adoption and the desired outcomes.
